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Form Assembly – Contact Us

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Please get in touch if you would like to speak to someone regarding making a new booking or if you have questions about an upcoming trip.

Call Us
1800 703 357 (In Australia)
+61 8 8213 4401 (Outside Australia)

Travel Centre Operating Hours
Monday – Friday 8.00am –  6.00pm (ACST)
Saturday & Sunday 9.00am – 5.00pm (ACST)

 

Or use the below form to contact us, and one of our friendly Travel Consultants will be in touch with you shortly.

CONTACT US FORM






If your special request is related to dietary requirements or cabin orientation, please visit manage my bookings to submit your preferences. 

Otherwise, please proceed.                  
* For the most up-to-date pricing and availability please Book Now online
*You can add transfers online via Manage My Bookings. 

Alternatively, you can submit the form below. 
Any Employment-related enquiries will not be addressed through this channel.

Please refer to Workable for all employment opportunities.         






Have you checked our Holiday Packages available for this journey?

Prefer a holiday package instead? Switch your enquiry to a Holiday Package here. 
Have you checked our Holiday Packages available for this journey?

 Prefer a holiday package instead? Switch your enquiry to a Holiday Package here. 
Have you checked our Holiday Packages available for this journey? 

Prefer a holiday package instead? Switch your enquiry to a Holiday Package here. 








As a Platinum guest, we are pleased to provide you with complimentary transfers to and from the train within 60 km of the rail terminal.

For transfers over 60 km, one of our travel consultants will be in contact to confirm any additional charges.

















If known, please enter your carriage. Carriage numbers are found on your boarding card.

If known, please enter your room number. This is the room number found on your boarding card.


We will notify you by email when you can submit your preferences online via Manage my Booking. If your departure date is less than 7 days, you must select your experiences onboard with staff at check-in.

If you have already received an email with your Off Train Experiences, please click here. 

To book an Off Train Experience upgrade, please contact our Travel Centre team on 13 21 47.
We will notify you by email when you can submit your preferences online via Manage my Booking. If your departure date is less than 7 days, you must select your experiences onboard with staff at check-in.

If you have already received an email with your Off Train Experiences, please click here. 

To book an Off Train Experience upgrade, please contact our Travel Centre team on 13 21 47.
We will notify you by email when you can submit your preferences online via Manage my Booking. 

If you have already received an email with your Off Train Experiences, please click here. 

Your travel agent might also submit these preferences on your behalf. If your departure date is less than 7 days, you must select your experiences onboard with staff at check-in.

Please visit the payments page for credit card payments. Otherwise, please go to Manage my Booking for outstanding balance and other payment options.


For further enquiries, call 13 21 47.

Final Travel Documents will be sent to you or your travel agent 30 days prior to departure. We recommend you have a printed or digital copy of these Travel Documents with you when during check in and throughout your journey.  

You can access your latest documentation via Manage my Booking.
Please see our projected timetables here. Final arrival and departure times on all our journeys may vary. 

When you are ready to make a booking please visit Book Now. 
Join Travel Club here to receive relevant and personalised member communications and experiences.
Please see our Terms & Conditions here.
Please see a list of our Frequently asked Questions here.
Discover the extraordinary experiences awaiting you aboard! Dive into the Onboard Experience page to get a sneak peek into the thrilling adventures and unforgettable moments that await you. From breathtaking landscapes to immersive cultural encounters, every day onboard promises excitement and wonder.

Eager to secure your spot? Get ready to embark on the journey of a lifetime by visiting the Book Now page. Adventure awaits – let's make it happen!  
For detailed operational information regarding our stations and terminals, including their locations, addresses, proximity to city centers, and operating hours, please refer to our dedicated Stations and Terminals page.

Ready to book? Go to Book Now when you're set  
For the most up-to-date pricing and availability please Book Now online.

Should you need to discuss your enquiry further please call 13 21 47.
One of our Travel Consultants will be in contact to discuss your enquiry. 

At Journey Beyond, we believe in sharing special places and shaping memories. With our journeys, you have the freedom to customise your experience according to your preferences. We offer a diverse range of options for you to choose from, ensuring that your rail adventure is exactly as you envision.


To guarantee a seamless experience, we've meticulously outlined all the essential details you need to know about your upcoming journey. For more information, please explore our guest information page.

Let's embark on an unforgettable adventure together!

Please note your booking can only be amended in adherence to our Terms and Conditions. Please be aware that rescheduling is subject to availability and any price differences.

This is not a confirmation of your booking. One of our consultants will contact you in the next 72 hours about your enquiry
Customers have the option to cancel their bookings conveniently via Manage My Booking. It is important to be aware that cancellation of bookings may incur cancellation fees in accordance with the terms outlined in our Terms and Conditions.


For further assistance or clarification on any queries, customers are encouraged to contact our dedicated Travel Centre team on 13 21 47

Journey Beyond accepts no liability for any lost, stolen, or damaged property. Nonetheless, we are committed to making every effort to locate your property, and we will promptly notify you if it is recovered.
If you are travelling on a different journey and would like to add a transfer service, please contact our Travel Centre team on 13 21 47. For more information regarding transfers, please visit our Transfers page
Qantas points are only eligible for bookings made before the 15th of December 2023 to travel before the 31st of December 2024. Qantas Frequent Flyer details must be added 24 hours prior to travel.

If your booking is within 72 hours, please give us a call on 13 21 47. 
Please note that this submission does not constitute a confirmed booking. One of our travel consultants will be in touch within the next 72 hours to discuss your request.

Alternatively, you may contact our Travel Centre directly at 13 21 47. Our dedicated team operates 7 days a week, year-round, to assist you with your travel needs.                  
If your booking is within 72 hours, please give us a call on 13 21 47.
Please contact your travel agent for all other enquiries, as they retain ownership of your Journey Beyond booking.

Alternatively, you can manage your booking here. 


Need more information?

Our journeys allow you to tailor the experience to suit your needs with a range of options to choose from. To ensure a seamless process, we’ve outlined everything you’ll need to know about your next rail adventure. Be sure to also check out our Frequently Asked Questions and the Manage Your Booking portal if you’ve already booked.

Guest Information Frequently Asked Questions Manage Booking

Ready to book?

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To see all available options for The Overland, please press the button below to be redirected to our online booking engine.

Great Southern Rail Journeys are only available in January and December

See available options
Or Call 1800 703 357

To book this package please call or email [email protected].