Update regarding Rail Journeys and COVID-19

We are currently experiencing high contact volumes and prioritising guests booked for travel in the next seven days. If you are booked for travel outside of this period, we recommend you wait before contacting us and please read the latest updates below.  

UPDATE REGARDING RAIL JOURNEYS AND COVID-19

Monday, 23 March 2020

The health, safety and well-being of both our guests and staff remain our number one priority. As a result, Journey Beyond Rail Expeditions has continued to closely monitor the developments and advice provided around COVID-19.

Following further advice received, together with a number of new restrictions initiated by various governments (including some states closing their borders and others seeking to restrict non-essential travel and activities), we have today announced the temporary suspension of all rail journeys.

At this stage, The Ghan, Indian Pacific and The Overland will be suspended until 31 May 2020 and we will continue to monitor the situation as it evolves.

We recognise that this will be incredibly disappointing news for guests booked to travel between now and 31 May, but trust you will understand our decision.

All guests with travel booked through to 31 May 2020 will be provided with a credit to the value of 110% of their original booking and our team will assist them to re-book their travel for a later date, up to 31 December 2022.

We thank our guests for their understanding and look forward to being able to deliver unforgettable rail journeys following the recommencement of our services.

 

If you are booked for travel in the next seven days, our Travel Centre team will be touch as soon as is possible.  

Our Travel Centre opening hours are Monday to Thursday 9am to 5pm ACDT.

 

[email protected]

1800 703 357 (In Australia)

+61 8 8213 4401 (Outside Australia)